Terms of Service

These terms form an agreement between you and J&J Enterprises, LLC for use of 360Plan. By creating an account, starting a trial, buying a subscription, or using the service, you agree to these terms and the Privacy Policy. If you use 360Plan for an organization, you confirm that you can bind that organization.

Provide accurate account information and keep your credentials secure. You are responsible for activity under your account and for promptly reporting suspected unauthorized access. You may not share access in a way that bypasses plan or user limits.

360Plan helps users organize floor plans, panoramic photographs, standard photographs, pins, annotations, and related information into shareable tours. Features may change as we improve the service. We may perform maintenance or limit a feature when needed for security, reliability, legal compliance, or capacity.

You keep ownership of content you upload. You grant J&J Enterprises, LLC a worldwide, limited license to host, copy, process, display, and transmit that content only as needed to operate, secure, support, and improve 360Plan and to follow your sharing choices.

You confirm that you have the rights and permissions needed for uploaded plans, photographs, logos, contact details, and other content. You are responsible for deciding whether a tour should be public, protected, or removed.

360Plan is a documentation and communication tool. It does not provide architectural, engineering, surveying, safety, legal, or other professional services. Images, pin positions, crops, annotations, and measurements may be incomplete or imprecise. Verify critical conditions through qualified professionals and approved project records.

Features, project counts, file limits, and storage allowances depend on your plan. Current plan details appear on the pricing page and in your account. You must reduce usage or upgrade if you exceed an applicable limit. We may prevent new uploads or project creation while an account remains over its allowance.

A free trial lasts for the period shown before confirmation. A payment method may be required. If you affirmatively choose a paid trial, the selected monthly subscription begins when the trial ends unless you cancel before the displayed renewal date. Stripe processes payment and provides receipts.

Paid subscriptions renew monthly at the disclosed price plus applicable taxes until canceled. You can manage or cancel a subscription from your account. Cancellation takes effect at the end of the current paid period unless the checkout or billing portal states otherwise. Fees already charged are not refundable except when required by law.

We may grant temporary or lifetime complimentary plan access. Complimentary access has no cash value and may be subject to an expiry date shown in your account. Temporary access returns to the Free plan at expiry unless you separately choose paid continuation after reviewing the price, renewal date, and cancellation terms.

You may not use 360Plan to

• Break the law or violate another person’s rights
• Upload malware, harmful code, or content intended to disrupt the service
• Probe, bypass, or interfere with authentication, limits, security, or access controls
• Send spam, impersonate another person, or misrepresent the source of content
• Upload unlawful, abusive, deceptive, or infringing content
• Use automated access that harms reliability or exceeds published limits

360Plan, its software, visual design, logos, and original content are owned by J&J Enterprises, LLC or its licensors. These terms do not transfer those rights. You may use the service only as permitted by these terms.

360Plan uses third party services including Supabase, Vercel, Stripe, and Resend. Their availability and separate terms may affect certain features. We are not responsible for third party services outside our reasonable control.

You may stop using 360Plan and request account deletion. We may suspend or terminate access when reasonably necessary for a material breach, unlawful activity, security risk, unpaid fees, abuse, or harm to the service or others. When practical, we will provide notice and an opportunity to correct the issue.

To the fullest extent permitted by law, 360Plan is provided as available without warranties of uninterrupted operation, accuracy, fitness for a particular purpose, or noninfringement. Some jurisdictions do not allow certain warranty exclusions, so those exclusions may not apply to you.

To the fullest extent permitted by law, J&J Enterprises, LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity. Our total liability for claims relating to 360Plan will not exceed the amount you paid for the service during the twelve months before the event giving rise to the claim. These limits do not apply where the law does not permit them.

We may update these terms to reflect product, legal, or business changes. We will post the revised effective date and provide additional notice when required. Continued use after an update takes effect means you accept the revised terms.

Contact J&J Enterprises, LLC at support@360plan.app or use the contact form with questions about these terms.